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Privacy Policy

1. Introduction

Kevin Meredith Topsoil & Turf & KM Roofing Contractors (“we”, “us”, “our”) provide premium garden products (topsoil, turf, aggregates) and a full range of roofing services (new roofs, repairs, chimney work, leadwork, guttering, UPVC roofline) across Blyth and Northumberland. We are fully GDPR-compliant regarding your personal data collected via website visits, quotes, bookings, and communications. 

2. Data Controller & Contact

Kevin Meredith Topsoil & Turf & KM Roofing Contractors
58 Nixon Terrace, Blyth, Northumberland NE24 3EF
07989 296919 ·  kevroofer67@yahoo.com

3. Personal Data Collected

  • Enquiry/booking forms: name, email, telephone, address, service type (garden or roofing), optional photos

  • Communications: via telephone, email, or in-person

  • Website analytics: anonymised IP, browser/device, pages visited, session duration—collected only via essential and performance cookies; no advertising/profiling cookies used

4. How We Use Your Data

  • Provide quotes and deliver services: turf/topsoil delivery & laying, aggregate supplies, landscaping, roof installations and repairs, chimney/leadwork, guttering, repointing, UPVC roofline

  • Send confirmations, reminders, invoices, and follow-up communications

  • Prevent fraud and ensure service quality

  • Improve our website experience via anonymised analytics

  • Maintain records for VAT, accounting, insurance, and legal compliance

5. Legal Basis

  • Contractual necessity: to complete booked services

  • Legitimate interests: to operate and improve the business and website

  • Consent: for optional marketing or follow-up

  • Legal obligation: for VAT, auditing, and insurance record-keeping

6. Data Sharing

We do not sell or rent your data. We share it only with:

  • GDPR-compliant service providers (hosting, email, analytics)

  • Insurers, regulatory or warranty bodies, if legally required

7. Cookies & Tracking

  • Essential cookies: support forms and site navigation

  • Performance cookies: anonymised analytics only (e.g., Google Analytics)
    No advertising, profiling, or third-party tracking cookies

8. Data Retention

  • Enquiry/service records: retained up to 7 years

  • Analytics session data: anonymised logs deleted after 24 months; aggregated analytics retained as needed

9. Your Rights

Under UK GDPR, you may access, correct, delete, restrict, or port your data, withdraw consent, or lodge a complaint with the ICO. Contact us using the details above to do so.

10. Security

We protect your data via SSL encryption, secure UK hosting, access controls, firewalls, and staff training—following best practices.

11. International Transfers

All data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

We may revise this policy occasionally; continued use of the site implies acceptance of updates. The Effective Date reflects the current version.

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